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PAD 214 — PUBLIC RELATIONS IN GOVERNMENT

Public Administration · 200 Level · Second Semester

About this course

PAD 214 PUBLIC RELATIONS IN GOVERNMENT is a 200 Level course in the Public Administration department, taught in the Second Semester. On La-Net Hub you can watch all 18 recorded lectures for free, grouped into 6 series, read the course lecture note online or download it as a PDF, and test yourself with practice questions.

Citizen communication and image management refer to the ways governments, organizations, or public institutions interact with citizens while shaping and maintaining a positive public perception. It involves sharing clear, accurate, and timely information through channels such as social media, public announcements, and community engagement to build trust and transparency. At the same time, image management focuses on how these institutions present themselves, handle crises, respond to feedback, and uphold accountability to strengthen their reputation. Together, effective communication and image management help foster stronger relationships between authorities and citizens, encourage public participation, and ensure that actions and policies are well understood and positively perceived.

Ethics, professionalism, and challenges are closely interconnected elements that shape behavior and performance in any field or organization. Ethics refers to the moral principles that guide individuals in making right or wrong decisions, ensuring honesty, fairness, and integrity in their actions. Professionalism involves maintaining a high standard of conduct, demonstrating competence, accountability, respect, and commitment to one’s duties and responsibilities. However, individuals often face various challenges such as ethical dilemmas, workplace pressures, conflicts of interest, and rapidly changing environments that may test their values and professionalism. Successfully navigating these challenges requires strong ethical judgment, continuous learning, and adherence to professional standards in order to build trust, credibility, and sustainable success.

Lectures in this course

Series 1: Citizen communication and image management (series 2)

  1. Citizen communication and image management 1 7 minutes 24 seconds
  2. Citizen communication and image management 2 8 minutes 2 seconds
  3. Citizen communication and image management 3 7 minutes 36 seconds

Series 2: Ethics, Professionalism and Challenges (series 4)

  1. Ethics, Professionalism and Challenges 1 6 minutes 51 seconds
  2. Ethics, Professionalism and Challenges 2 6 minutes 36 seconds
  3. Ethics, Professionalism and Challenges 3 6 minutes 30 seconds

Series 3: foundations of public relations in government (series 1)

  1. foundations of public relations in government 1 7 minutes 7 seconds
  2. foundations of public relations in government 2 7 minutes 11 seconds
  3. foundations of public relations in government 3 7 minutes 33 seconds

Series 4: Government- citizen communication and image management (series 2)

  1. Government- citizen communication and image management 1 7 minutes 24 seconds
  2. Government- citizen communication and image management 2 8 minutes 2 seconds
  3. Government- citizen communication and image management 3 7 minutes 36 seconds

Series 5: Public Opinion, Policy, and Governance (series 3)

  1. Public Opinion, Policy, and Governance 1 8 minutes 1 second
  2. Public Opinion, Policy, and Governance 2 8 minutes 16 seconds
  3. Public Opinion, Policy, and Governance 3 8 minutes 24 seconds

Series 6: Public relation as a tool for Transparency Accountability (series 5)

  1. Public relation as a tool for Transparency Accountability 1 8 minutes 51 seconds
  2. Public relation as a tool for Transparency Accountability 2 9 minutes 21 seconds
  3. Public relation as a tool for Transparency Accountability 3 9 minutes 2 seconds