PAD 218 — PERFORMANCE EVALUATION

About this course

PAD 218 PERFORMANCE EVALUATION is a 200 Level course in the Public Administration department, taught in the Second Semester. On La-Net Hub you can watch all 30 recorded lectures for free, grouped into 10 series, read the course lecture note online or download it as a PDF, and test yourself with practice questions.

Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation examines how systematic evaluation processes can be used as strategic tools to improve organizational performance, particularly within the public sector. It focuses on how evaluating policies, programs, and services helps identify strengths, weaknesses, and areas for improvement, thereby promoting better resource utilization, informed decision-making, and higher-quality service delivery. The topic emphasizes the role of continuous monitoring, feedback mechanisms, and evidence-based practices in achieving efficiency and effectiveness while meeting the needs of citizens. Course objectives include enabling learners to understand the role of evaluation in improving organizational performance, analyze how evaluation contributes to efficiency and effectiveness, identify tools and methods for assessing service delivery, and develop skills to apply evaluation techniques for enhancing outcomes in public and organizational settings.

Evaluation, Accountability, and Public Sector Reform examines the interconnected roles of assessment and responsibility in improving the performance and effectiveness of government institutions. It explores how systematic evaluation of policies and programs helps ensure accountability in the use of public resources, promotes transparency, and supports evidence-based decision-making. The topic also highlights how these processes contribute to public sector reform by identifying inefficiencies, strengthening governance structures, and enhancing service delivery to citizens. Course objectives include enabling learners to understand the relationship between evaluation and accountability, analyze their role in driving public sector reform, identify tools and frameworks used for performance assessment, and develop the skills needed to promote transparency, efficiency, and good governance in public administration.

Lectures in this course

Series 1: Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation (series 5) · Part 1

1. Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation 1 8 minutes 33 seconds
2. Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation 2 8 minutes 58 seconds
3. Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation 3 8 minutes 8 seconds

Series 2: Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation (series 5) · Part 2

1. Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation 1 7 minutes 53 seconds
2. Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation 2 8 minutes 18 seconds
3. Enhancing Efficiency, Effectiveness, and Service Delivery Through Evaluation 3 7 minutes 33 seconds

Series 3: Evaluation, Accountability , and Public Sector Reform (series 4)

1. Evaluation, Accountability , and Public Sector Reform 1 8 minutes 50 seconds
2. Evaluation, Accountability , and Public Sector Reform 2 10 minutes 4 seconds
3. Evaluation, Accountability , and Public Sector Reform 3 10 minutes

Series 4: Evaluation, Accountability, and Public Sector Reform (series 4)

1. Evaluation, Accountability, and Public Sector Reform 1 8 minutes 12 seconds
2. Evaluation, Accountability, and Public Sector Reform 2 9 minutes 19 seconds
3. Evaluation, Accountability, and Public Sector Reform 3 9 minutes 16 seconds

Series 5: Foundations of performance evaluation in public administration (series 1)

1. Foundations of performance evaluation in public administration 1 10 minutes 32 seconds
2. Foundations of performance evaluation in public administration 2 10 minutes 42 seconds
3. Foundations of performance evaluation in public administration 3 9 minutes 54 seconds

Series 6: Foundations of Performance Evaluation in Public Administration (series 1)

1. Foundations of Performance Evaluation in Public Administration 1 9 minutes 45 seconds
2. Foundations of Performance Evaluation in Public Administration 2 9 minutes 58 seconds
3. Foundations of Performance Evaluation in Public Administration 3 9 minutes 10 seconds

Series 7: frameworks, methods, and techniques of evaluation (series 2)

1. frameworks, methods, and techniques of evaluation 1 10 minutes 15 seconds
2. frameworks, methods, and techniques of evaluation 2 11 minutes 25 seconds
3. frameworks, methods, and techniques of evaluation 3 9 minutes 28 seconds

Series 8: Frameworks, Methods, and Techniques of Evaluation (series 2)

1. Frameworks, Methods, and Techniques of Evaluation 1 9 minutes 34 seconds
2. Frameworks, Methods, and Techniques of Evaluation 2 10 minutes 35 seconds
3. Frameworks, Methods, and Techniques of Evaluation 3 8 minutes 49 seconds

Series 9: Performance Measurement, Monitoring, and Appraisal System (series 3) · Part 1

1. Performance Measurement, Monitoring, and Appraisal System 1 8 minutes
2. Performance Measurement, Monitoring, and Appraisal System 2 8 minutes 22 seconds
3. Performance Measurement, Monitoring, and Appraisal System 3 8 minutes 26 seconds

Series 10: Performance Measurement, Monitoring, and Appraisal System (series 3) · Part 2

1. Performance Measurement, Monitoring, and Appraisal System 1 7 minutes 22 seconds
2. Performance Measurement, Monitoring, and Appraisal System 2 7 minutes 44 seconds
3. Performance Measurement, Monitoring, and Appraisal System 3 7 minutes 51 seconds

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