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Adoption Factors and Organizational Capacity in Technology Use focuses on the conditions that influence the successful acceptance, implementation, and utilization of technology within organizations. Adoption factors include elements such as perceived usefulness, ease of use, leadership support, organizational culture, availability of resources, user skills, and resistance to change. Organizational capacity refers to an organization's ability to effectively deploy and sustain technological solutions through adequate infrastructure, funding, skilled personnel, policies, and training programs. Understanding these factors helps organizations maximize the benefits of technology, improve operational efficiency, enhance service delivery, and ensure long-term digital transformation and innovation.
This lecture is part of KWASU-PAD 110 Information Technology and Adoption in the Public Sector in the Public Administration department. The course has 15 recorded lectures across 5 series, all free to watch.