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Reference and information services developed from traditional libraries where librarians mainly helped users locate books. With the growth of information resources, the service expanded to include answering enquiries, providing bibliographies, research assistance, electronic databases, and online information services. Modern reference services now use digital technologies, virtual reference desks, and electronic resources.
This lecture is part of LIS 313 Reference and Information service in the Library and Information Science department. The course has 53 recorded lectures across 20 series, all free to watch. Read or download the LIS 313 lecture note to study alongside the video.