LIS 313 — Reference and Information service

About this course

LIS 313 Reference and Information service is a 300 Level course in the Library and Information Science department, taught in the First Semester. On La-Net Hub you can watch all 53 recorded lectures for free, grouped into 20 series, read the course lecture note online or download it as a PDF, and test yourself with practice questions.

Reference and information services developed from traditional libraries where librarians mainly helped users locate books. With the growth of information resources, the service expanded to include answering enquiries, providing bibliographies, research assistance, electronic databases, and online information services. Modern reference services now use digital technologies, virtual reference desks, and electronic resources.

Evolution: Reference and Information Service has evolved from traditional face-to-face assistance in libraries to modern digital and virtual services. Today, librarians use books, databases, the internet, and online communication tools to provide quick and accurate information to users.

Lectures in this course

Series 1: EVOLUTION, THE0RY, AND OBJECTIVES OF REFERENCE AND INFORMATION SERVICES

1. EVOLUTION, THE0RY, AND OBJECTIVES OF REFERENCE AND INFORMATION SERVICES 12 minutes 25 seconds
2. THEORETICAL FOUNDATION OF REFERENCE SERVICES 10 minutes 39 seconds
3. OBJECTIVES IN DIFFERENT LIBRARY CONTEXTS 12 minutes 39 seconds

Series 2: Evolution, Theory, and objectives of Reference and information service · Part 1

1. Evolution, Theory, and objectives of Reference and information service 13 minutes
2. Definition and Scope of Reference Service 11 minutes 38 seconds
3. Pilot Question - Part 1.3 9 minutes 29 seconds

Series 3: Evolution, Theory, and objectives of Reference and information service · Part 2

1. Evolution, Theory, and objectives of Reference and information service 13 minutes 13 seconds
2. Theoretical Foundations of Reference Service 12 minutes 22 seconds
3. Pilot Question part 1.3 10 minutes 10 seconds

Series 4: EVOLUTION,THEORY, AND OBJECTIVE OF REFERENCE AND INFORMATION SERVICES

1. EVOLUTION,THEORY, AND OBJECTIVE OF REFERENCE AND INFORMATION SERVICES 12 minutes 7 seconds
2. THEORETICAL FOUNDATIONS OF REFERENCE SERVICES 11 minutes 20 seconds
3. OBJECTIVES IN THE DIGITAL ENVIROMENT 10 minutes 39 seconds

Series 5: Reference Questions Tools and Personal · Part 1

1. Reference Questions Tools and Personal 12 minutes 17 seconds
2. Comparing the three types of Reference Questions 13 minutes 31 seconds
3. Personal Questies of Reference Personnel 13 minutes 38 seconds

Series 6: Reference Questions Tools and Personal · Part 2

1. Reference Questions Tools and Personal 14 minutes 9 seconds
2. Pilot Question 2.1 14 minutes 17 seconds
3. Role of Reference Personnel 12 minutes 12 seconds

Series 7: REFERENCE QUESTIONS,TOOLS,AND PERSONNEL · Part 1

1. REFERENCE QUESTIONS,TOOLS,AND PERSONNEL 13 minutes 41 seconds
2. PILOT QUESTION 2:1 13 minutes 49 seconds
3. PERSONAL QUALITY OF REFERENCE PERSONNEL 13 minutes 14 seconds

Series 8: REFERENCE QUESTIONS,TOOLS,AND PERSONNEL · Part 2

1. REFERENCE QUESTIONS,TOOLS,AND PERSONNEL 13 minutes 53 seconds
2. PILOT QUESTION 2.1 12 minutes 32 seconds
3. ROLES OF REFERENCE PERSONNEL 12 minutes 56 seconds

Series 9: TECHNIQUES OF LITERATURE SEARCHING AND THE TYPES OF REFERENCE SERVICES

1. TECHNIQUES OF LITERATURE SEARCHING AND THE TYPES OF REFERENCE SERVICES 13 minutes 12 seconds
2. COMSTRUCTION SEARCH STRATEGIES 12 minutes 16 seconds
3. OUTREACH REFERENCE SERVICE 13 minutes 17 seconds

Series 10: TECHNIQUES OF LITERATURE SEARCHING AND TYPES OF REFERENCE SERVICES

1. TECHNIQUES OF LITERATURE SEARCHING AND TYPES OF REFERENCE SERVICES 14 minutes 25 seconds
2. COMPARING THE FOUR TYPES OF REFERENCE SERVICES 14 minutes 25 seconds

Series 11: Techniques of literature searching and types of References Serviced · Part 1

1. Techniques of literature searching and types of References Serviced 11 minutes 37 seconds
2. Step 2 Selecting Appropriate Sources 14 minutes 15 seconds
3. 3.2.4 Outreach Reference Services 12 minutes 54 seconds

Series 12: Techniques of literature searching and types of References Serviced · Part 2

1. Techniques of literature searching and types of References Serviced 14 minutes 13 seconds
2. Step 2 Selecting Appropriate Sources 12 minutes 43 seconds
3. Comparing the Four Types of Reference Service 12 minutes 8 seconds

Series 13: SPECIALISED REFERENCE SERVICES AND APPLICATION IN DIFFERENT LIBRARIES REFERENCE INTERVIEW AND COMMUNICATION SKILLS

1. SPECIALISED REFERENCE SERVICES AND APPLICATION IN DIFFERENT LIBRARIES REFERENCE INTERVIEW AND COMMUNICATION SKILLS 12 minutes 17 seconds
2. 2BUILDING RAPPORT WITH USERS 13 minutes 11 seconds

Series 14: Specialised Reference Services and Applications in Different Libraries · Part 1

1. Specialised Reference Services and Applications in Different Libraries 13 minutes 36 seconds
2. Cultural Sensitivity and Inclusive Communication 11 minutes 52 seconds

Series 15: Specialised Reference Services and Applications in Different Libraries · Part 2

1. Specialised Reference Services and Applications in Different Libraries 13 minutes 40 seconds
2. Cultural Sensitivity and Inclusive Communication 12 minutes 9 seconds

Series 16: SPECIALISED REFERENCE SERVICES AND APPLICATIONS IN DIFFERENT LIBRARIES REFERENCE INTERVIEW AND COMMUNICATION SKILLS

1. SPECIALISED REFERENCE SERVICES AND APPLICATIONS IN DIFFERENT LIBRARIES REFERENCE INTERVIEW AND COMMUNICATION SKILLS 13 minutes 25 seconds
2. HANDLING DIFFICULT OR AMBIGUOUS QUERIES 12 minutes 39 seconds

Series 17: REFERENCE SOURCE ANS THEIR EVALUATION

1. REFERENCE SOURCE ANS THEIR EVALUATION 11 minutes 21 seconds
2. CHECK YOUR UNDERSTANDING 10 minutes 59 seconds
3. INTEGRATION SOURCES INTO DIGITAL REFERENCE SERVICES 9 minutes 47 seconds

Series 18: Reference Sources and Their Evaluation · Part 1

1. Reference Sources and Their Evaluation 11 minutes 36 seconds
2. Tools for Monitoring 14 minutes 50 seconds

Series 19: Reference Sources and Their Evaluation · Part 2

1. Reference Sources and Their Evaluation 12 minutes 4 seconds
2. Electric and Online Reference Sources 11 minutes 22 seconds
3. Case Examples of Source Utilisation 11 minutes 15 seconds

Series 20: REFERENCE SOURCES AND THEIR EVALUATION

1. REFERENCE SOURCES AND THEIR EVALUATION 12 minutes 8 seconds
2. CASE EXAMPLES OF SOURCE UTILIZATION 11 minutes 53 seconds

Lecture note

Read the full LIS 313 lecture note online or download the PDF.

Open lecture note

More Library and Information Science courses

• LIS 311 — ORGANIZATION OF KNOWLEDGE III
• LIS 312 — Principles and Methods of Library Collection Building
• LIS 316 — LIBRARY ENVIROMENT AND BUILDING
• LIS 326 — Research and statistical methodology
• LIS 114 — Introduction to Digital Libraries
• LIS 125 — Introduction to Library Application Packages