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Nigeria's free digital learning hub. Videos, lecture notes, practice questions and leaderboards aligned with CCMAS, NBTE, NCCE, WAEC, NECO, IJMB and JAMB curricula.
Educational Management · 100 Level
This is the complete lecture note for EDM 102 Introduction to Management and Human Resources Behaviour in Organisations, prepared for Educational Management students at 100 Level. You can read it online below, open it in the full viewer, or download the PDF for offline study. It pairs with the course's video lectures, so you can read and watch together.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 1. Series 1: Concept of Behaviour in Educational Organisations 2. Series 2: Human Resources’ Behaviour in Educational Settings 3. Series 3: Administrative Theory and Practice in Education 4. Series 4: Emerging Leadership Behaviour in Organisations 5. Series 5: Outcomes of Behaviour—Conflict, Cooperation, and Collaboration Series 1: Concept of Behaviour in Educational Organisations Series outline 1.1 Meaning and scope of behaviour in organisations • Definition of behaviour in organisations • Scope of behaviour in educational organisations 1.2 Behavioural tasks of educational administrators • Roles and responsibilities of administrators • Contribution of administrators to organisational goals 1.3 Behavioural expectations of staff and students • How staff think, act, and interact • How students think, act, and interact • Predicting potential behaviours 1.4 Behaviour and organisational effectiveness • Link between behaviour and achievement of goals • Implications for management in educational organisations Introduction
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS In every educational organisation, behaviour plays a central role in shaping how people interact, perform tasks, and achieve collective goals. The way administrators, staff, and students think and act influences not only the atmosphere of the institution but also its overall effectiveness. Understanding behaviour in this context helps us appreciate why some organisations thrive while others struggle, and it provides a foundation for managing human resources more effectively. The aim of this Series is to introduce you to the concept of behaviour in educational organisations, enabling you to define its meaning, explain its scope, and analyse how the behaviour of administrators, staff, and students contributes to organisational success. We shall commence this Series by exploring the meaning and scope of behaviour in organisations, focusing on how it applies to educational settings. Next, we will examine the behavioural tasks of educational administrators and their contribution to achieving organisational goals. Following that, we will study the behavioural expectations of staff and students, considering how they think, act, and interact, and how their potential behaviours can be predicted. Finally, we will conclude by linking behaviour to organisational effectiveness, highlighting its implications for management and leadership in education. Series Learning Outcomes Upon completing this Series, you should be able to: • SLO 1.1 define the concept of behaviour in organisations and explain its scope in educational settings, • SLO 1.2 describe the behavioural tasks and responsibilities of educational administrators in achieving organisational goals, • SLO 1.3 analyse the behavioural expectations of staff and students, including how they think, act, and interact, • SLO 1.4 evaluate the link between behaviour and organisational effectiveness, highlighting implications for management and leadership in education. 1.1 Meaning And Scope Of Behaviour In Organisations 1.1.1 Definition of behaviour in organisations The term behaviour refers to the actions, attitudes, and interactions of individuals and groups within an organisation. In educational organisations, behaviour encompasses how administrators, staff, and students conduct themselves in ways that influence the achievement of institutional goals. It is shaped by personal values, organisational culture, and external factors such as societal expectations.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS Fill in the blank: In educational organisations, behaviour refers to the __________, attitudes, and interactions of individuals and groups. [Diagram showing individuals interacting within an organisation. Figure 1.1: Behaviour in organisations 1.1.2 Scope of behaviour in educational organisations The scope of behaviour in educational organisations covers the wide range of activities and interactions that occur among human resources. This includes how administrators manage tasks, how staff perform their duties, and how students engage in learning. Behaviour influences communication, decision-making, motivation, and ultimately the effectiveness of the organisation. Fill in the blank: The scope of behaviour in educational organisations includes communication, __________, motivation, and effectiveness. Box 1.1: Scope of behaviour in educational organisations Scope Key Behavioural Dynamics Communication The exchange of information between administrators, staff, and students. It includes formal channels (policy manuals, newsletters) and informal
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS Scope Key Behavioural Dynamics networks (peer discussions), as well as the critical feedback loops that ensure institutional alignment. Decision-Making The process of selecting courses of action. In schools, this ranges from centralised decisions by leadership (budgeting, hiring) to participatory decision-making where faculty and student bodies influence curriculum and campus life. Motivation The internal and external factors that drive engagement. For staff, this involves professional autonomy and recognition; for students, it involves intrinsic interest in learning and extrinsic goals like grades or career placement. Effectiveness The measure of how well the organisation meets its goals. This is reflected in academic outcomes, teacher retention, resource efficiency, and the overall "health" of the school culture and climate. Pilot questions 1.1 1. Which of the following best defines behaviour in organisations? a) Financial management of resources b) Actions, attitudes, and interactions of individuals and groups c) Physical infrastructure of schools d) Curriculum design 2. Fill in the blank: Behaviour in educational organisations is shaped by personal values, organisational culture, and __________ factors. 3. Which of the following is included in the scope of behaviour in educational organisations? a) Communication b) Decision-making c) Motivation d) All of the above
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 4. Why is behaviour important in educational organisations? a) It influences organisational effectiveness b) It eliminates the need for administrators c) It replaces curriculum content d) It prevents student participation 5. Fill in the blank: The scope of behaviour in educational organisations covers administrators, staff, and __________. 1.2 Behavioural Tasks Of Educational Administrators 1.2.1 Roles and responsibilities of administrators Educational administrators play a crucial role in shaping organisational behaviour. Their roles include planning, organising, directing, and controlling activities within the school. Their responsibilities involve ensuring that staff and students act in ways that support the achievement of educational goals. Administrators also set standards of conduct, provide guidance, and resolve conflicts when they arise. Fill in the blank: The roles of educational administrators include planning, organising, directing, and __________ activities within the school. Diagram showing the roles of administrators in managing behaviour. Figure 1.2: Roles of educational administrators 1.2.2 Contribution of administrators to organisational goals
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS Administrators contribute to organisational goals by fostering positive behaviour among staff and students. They encourage cooperation, motivate individuals, and ensure that resources are used effectively. By modelling appropriate behaviour, administrators influence the culture of the organisation and promote an environment conducive to learning. Fill in the blank: Administrators contribute to organisational goals by fostering __________ behaviour among staff and students. Pilot questions 1.2 1. Which of the following is a role of educational administrators? a) Planning b) Organising c) Directing d) All of the above 2. Fill in the blank: Administrators set standards of __________ within the school. 3. How do administrators contribute to organisational goals? a) By fostering positive behaviour b) By discouraging cooperation c) By ignoring staff and students d) By avoiding resource management 4. Which of the following best describes administrators’ influence on organisational culture? a) They model appropriate behaviour b) They eliminate student participation c) They replace curriculum content d) They prevent communication 5. Fill in the blank: Administrators promote an environment conducive to __________. 1.3 Behavioural Expectations Of Staff And Students 1.3.1 Behavioural patterns of staff Staff behaviour in educational organisations includes how teachers and other personnel think, act, and interact. Their behaviour influences teaching quality, discipline, and collaboration. Staff are expected to demonstrate professionalism, commitment, and respect for organisational rules. Fill in the blank: Staff behaviour influences teaching quality, discipline, and __________.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 1.3.2 Behavioural patterns of students Students’ behaviour reflects their attitudes towards learning, discipline, and interaction with peers and staff. Positive behaviour enhances academic performance and classroom harmony, while negative behaviour may disrupt learning. Schools often set behavioural codes to guide students. Fill in the blank: Positive student behaviour enhances academic performance and __________ harmony. 1.3.3 Predicting potential behaviours Predicting behaviour involves analysing patterns of thought and action to anticipate future conduct. Administrators and teachers can use knowledge of past behaviour to forecast likely outcomes, which helps in planning interventions and maintaining order. Fill in the blank: Predicting behaviour involves analysing patterns of __________ and action. Table 1.1: Behavioural expectations of staff and students Category Staff Expectations (The Role Models) Student Expectations (The Learners) Respect & Dignity Model courtesy and non-judgmental behavior toward all. Respect diverse learning needs and protected characteristics. Use polite language and good manners. Respect the personal space and property of peers and staff. Professionalism / Academic Integrity Maintain high standards of teaching; arrive on time for lectures. Protect exam integrity and avoid favoritism. Submit original work and avoid plagiarism. Arrive at classes prepared with necessary materials and homework. Communication Provide clear, timely feedback. Maintain open and professional channels with parents and colleagues. Listen actively when others are
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