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This is the complete lecture note for BUA 302 Human Behaviour in Organisations. You can read it online below, open it in the full viewer, or download the PDF for offline study. It pairs with the course's video lectures, so you can read and watch together.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS Series 1: Foundations of Organisational Behaviour Series outline 1.1 Introduction to Organisational Behaviour • 1.1.1 Definition and scope of organisational behaviour • 1.1.2 Historical development and evolution of the field • 1.1.3 Importance of organisational behaviour in management practice 1.2 Theories and Models of Organisational Behaviour • 1.2.1 Classical and contemporary theories • 1.2.2 Behavioural science foundations • 1.2.3 Application of models to workplace settings 1.3 Key Concepts in Organisational Behaviour • 1.3.1 Perceptions and attitudes at work • 1.3.2 Personality and individual differences • 1.3.3 Values and organisational culture 1.4 Levels of Analysis in Organisational Behaviour • 1.4.1 Individual level behaviour • 1.4.2 Group level behaviour • 1.4.3 Organisational level behaviour 1.5 Contemporary Issues in Organisational Behaviour • 1.5.1 Globalisation and diversity • 1.5.2 Technology and organisational change • 1.5.3 Ethical behaviour and corporate responsibility
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS Introduction In every organisation, people interact, make decisions, and respond to challenges in ways that shape overall performance. Understanding why individuals and groups behave as they do is essential for managers and employees alike. This Series introduces you to the foundations of organisational behaviour, providing the background knowledge that will help you make sense of workplace dynamics and prepare you for the more specific themes that follow in later Series. The aim of this Series is to familiarise you with the fundamental theories, concepts, and issues in organisational behaviour, and to equip you with the ability to apply these foundations to practical management situations. We shall commence this Series by examining the definition, scope, and historical development of organisational behaviour. Next, we will explore the major theories and models that underpin the field. Following that, we will consider key concepts such as perceptions, attitudes, personality, and organisational culture. Moving on, we will analyse behaviour at different levels, including the individual, group, and organisational levels. Finally, we will wrap up by discussing contemporary issues such as globalisation, diversity, technology, and ethics, thereby rounding off the Series with insights into the modern challenges facing organisations today. Series Learning Outcomes Upon completing this Series, you should be able to: • 2.1 define the scope and historical development of organisational behaviour, • 2.2 explain major theories and models of organisational behaviour and their relevance to workplace practice, • 2.3 analyse key concepts such as perceptions, attitudes, personality, and organisational culture, • 2.4 distinguish behaviour at the individual, group, and organisational levels of analysis, and • 2.5 evaluate contemporary issues in organisational behaviour including globalisation, diversity, technology, and ethics.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 1.1 Introduction to Organisational Behaviour 1.1.1 Definition and scope of organisational behaviour Organisational behaviour refers to the systematic study of how individuals and groups act within organisations, and how organisations themselves function. It draws upon disciplines such as psychology, sociology, and management to explain workplace dynamics. The scope of organisational behaviour includes examining attitudes, motivation, communication, leadership, and decision-making processes. By studying these areas, managers can design strategies that improve performance and employee satisfaction. Fill in the blank: Organisational behaviour is the systematic study of how __________ and groups act within organisations.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 1.1.2 Historical development and evolution of the field The study of organisational behaviour has evolved over time. Early approaches such as scientific management focused on efficiency and task optimisation. Later, the human relations movement emphasised the importance of social factors and employee well-being. Contemporary organisational behaviour integrates behavioural science theories with practical management applications, recognising that both technical and human aspects are critical to organisational success. Fill in the blank: The human relations movement emphasised the importance of __________ factors and employee well-being.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 1.1.3 Importance of organisational behaviour in management practice Organisational behaviour is vital because it helps managers predict and influence employee actions. By applying theories and concepts, managers can foster motivation, improve communication, and resolve conflicts effectively. It also equips organisations to adapt to change, manage diversity, and maintain ethical standards. In practice, organisational behaviour provides tools for creating a positive work environment and achieving strategic goals. Fill in the blank: Organisational behaviour provides managers with tools to create a __________ work environment and achieve goals.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS Pilot questions 1.1 1. Which discipline does organisational behaviour primarily draw upon to explain workplace dynamics? 2. What was the main focus of scientific management in the early development of organisational behaviour? 3. Which movement highlighted the importance of social factors in the workplace? 4. Why is organisational behaviour considered vital for managers? 5. Fill in the blank: Organisational behaviour equips organisations to adapt to __________ and manage diversity.
LA-NET | ONLINE LEARNING VIDEO PLATFORM FOR POST-SECONDARY & HIGHER INSTITUTION STUDENTS 1.2 Theories And Models Of Organisational Behaviour 1.2.1 Classical and contemporary theories Classical theories of organisational behaviour, such as scientific management and bureaucracy, emphasised efficiency, structure, and control. Scientific management, pioneered by Frederick Taylor, focused on task optimisation and productivity. Bureaucratic theory, advanced by Max Weber, highlighted rules, hierarchy, and authority. In contrast, contemporary theories integrate human and social aspects, recognising motivation, leadership, and organisational culture as central to performance. Fill in the blank: Frederick Taylor’s scientific management focused on __________ optimisation and productivity.
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